CHESAPEAKE LOCATION
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Sandra J., 08/13/2024Being a woman who does most of my own simple repairs it is rare that I find a place that treats me with respect. This place was great! He had a guy test drive my car and read the codes. They told me what the problem was, I was able to get the parts, change them myself and my old car is running like new again. Honest and respectful folks there!
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